Shipping Policy

SHIPPING POLICY

Processing Time All orders are made to order and personalized just for you. Please allow 1–3 business days for production before your order ships. Business days are Monday through Friday, excluding public holidays.

Domestic Shipping (United States) We offer FREE standard shipping on orders of $49 or more within the United States. Orders under $49 will have shipping fees calculated at checkout. Once shipped, delivery typically takes 3–5 business days. A tracking number will be emailed to you once your order ships.

Total Estimated Delivery Time: 4–8 business days from order placement.

Canadian Shipping Shipping to Canada is available. Delivery times and shipping fees will be calculated at checkout.

Tracking Your Order Once your order has shipped, you will receive an email with your tracking information. You can also track your order anytime using the "Track Order" link at the top of our website.

Questions? Contact us at support@jollimate.com or call +1 (725) 720-2299 (Mon–Fri, 9AM–5PM PST).