Shipping policy
Shipping Policy
Thank you for shopping at Jollimate.
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Time
Estimated delivery times:
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United States: 5–10 business days
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Canada: 7–12 business days
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International: 10–20 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
From time to time, we may offer free shipping promotions for selected products or order values.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Delays
Please note that delivery times may occasionally be affected by factors outside our control, such as customs processing, holidays, or carrier delays.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout. If the address is incorrect, please contact us as soon as possible at:
Contact Us
If you have any questions about shipping, please contact us:
Email: support@jollimate.com